What We Offer
Three Services, Each Designed for a Different Kind of Need
Not every watch needs the same attention. We offer three distinct services — from focused internal work to a complete overhaul — so that the scope matches what your timepiece actually requires.
Back to HomeOur Methodology
How We Approach Every Service
Every watch that comes to us begins the same way: an intake assessment. We photograph the watch, note its condition on arrival, and record basic timing performance before any tools are raised. This gives us a baseline and ensures that both parties understand the starting point.
From there, the service path depends on what is needed. For a watch showing timing irregularities but otherwise in good exterior condition, a movement restoration is the appropriate course. For a piece with a scratched crystal and surface marks but reliable movement, case and crystal renewal addresses the concern without unnecessary internal work.
For watches that have not been serviced in five or more years — or those recently acquired without a service history — the full overhaul addresses everything: movement, case, and a series of post-reassembly tests that give us confidence in the result before the piece is returned.
We discuss the recommended path with each owner before work begins. Nothing proceeds without agreement.
Intake Assessment
Photograph, document, baseline timing
Service Estimate
Recommended path, scope, and cost discussed
Service Carried Out
Work proceeds only after your agreement
Testing and Release
Timing verified, watch observed, then returned
Service One
Movement Restoration
A comprehensive service focused entirely on the internal mechanism. We disassemble the movement completely, inspect each component under magnification, and replace any worn parts with manufacturer-compatible alternatives. The calibre is reassembled to its original tolerances, with full cleaning, mainspring inspection, balance wheel regulation, and lubrication of all pivot points.
This service suits heirloom pieces, vintage finds, and modern mechanical watches that have begun to show signs of drift or inconsistency in their timekeeping. It addresses the root cause rather than the symptom.
Service Price
MYR 950
Estimated 7–14 working days
Service Two
Case & Crystal Renewal
Addresses the exterior condition of your timepiece. The case is polished or refinished to reduce surface wear, following the original treatment — brushed surfaces remain brushed, polished areas are restored to their original sheen. Scratched or chipped crystals are replaced with appropriate mineral or sapphire glass. Water-resistance gaskets are renewed where applicable, and bracelet links and clasps are inspected and adjusted.
Suitable for watches that have accumulated daily wear marks over time but whose movements are still performing well. We work with the original finishing pattern rather than imposing a new one.
Service Price
MYR 1,400
Estimated 5–10 working days
Service Three
Full Overhaul Service
A thorough end-to-end service that addresses the complete watch — movement, case, and all functional components. Every element is examined: the escapement and gear train, crown and pushers, dial and hands, crystal and case. After reassembly, the movement undergoes timing tests across multiple positions, followed by a 48-hour power reserve verification for automatic pieces.
This is the appropriate choice for timepieces that have not been serviced in five or more years, watches recently acquired from estate sales or auctions with an unknown service history, or any piece where both internal and external condition has declined. It is our most comprehensive service offering.
Service Price
MYR 3,800
Estimated 14–21 working days
Compare Services
Choosing the Right Service
If you're unsure which service fits your situation, this comparison may help. You're also welcome to bring the watch in for a brief assessment — at no charge — before committing to any work.
| What's included | Movement Restoration |
Case & Crystal Renewal |
Full Overhaul |
|---|---|---|---|
| Movement disassembly | |||
| Ultrasonic cleaning | |||
| Balance wheel regulation | |||
| Case polishing / refinishing | |||
| Crystal replacement | |||
| Gasket renewal and pressure test | |||
| Timing machine test | |||
| 48-hour power reserve check | |||
| Price | MYR 950 | MYR 1,400 | MYR 3,800 |
| Turnaround | 7–14 days | 5–10 days | 14–21 days |
| Best for | Timing issues, drift | Wear and appearance | 5+ years unserviced |
Shared Across All Services
Standards That Apply to Every Job
Intake Photography
Every watch photographed on arrival. Existing marks documented before work begins.
Secure Storage
Individual locked compartments overnight. Professional indemnity insurance in place.
Written Service Notes
Work carried out and parts used documented. Provided on collection with the watch.
No Surprises on Pricing
All costs agreed in advance. Additional work only proceeds with your approval.
Not Sure Which Service You Need?
A brief conversation or a visit to the workshop is often the easiest way to find out. We're happy to take a look and offer a straightforward opinion before any commitment is made.